POSTED IN Advice ON 21 March, 2020
21 Mar Until We Meet Again
CARINGfor Our Clients
Update: 17:30, 21st March 2020
Until We Meet Again
With the continued impact of the Coronavirus and following the Government’s recent advice, we are deeply saddened to say we have made the decision to close our salons temporarily during this uncertain period. Our primary concern is to ensure the complete safety and wellbeing of all our clients and staff.
We want to thank you for the incredible support you have shown us during this time. These moments of adversity have brought all the members of our FGFamily closer together in so many ways and we hope that you feel as proud as we do, to be part of such a supportive community.
And while it might not be possible to visit our salons in person, our phone lines will remain open for any enquiries or queries you may have and we encourage you to access our digital channels; you can check out our website and read our blogs, which have all the latest hair care tips from our experts, plus find out more about our FGFamily; visit our YouTube channel and watch ‘The Story of FG’ and find out how one man in his van grew his business to what Francesco Group is today, plus check out our hair tutorials and have a go at learning how to do a new style during time spent at home.
Please also stay in touch with us on social media. We have lots of great content for you to enjoy and plenty of hair inspiration over on our Pinterest boards, so you can plan a fabulous new style for when we meet again.
As always, we want to thank you for your ongoing support and we can’t wait to welcome you into the salon again as soon as possible.
We wish you and your loved ones good health and will keep you updated with all the latest information referring to our salons reopening as soon as we can.
Update: 15.49, 17th March 2020
Our Commitment to You
We want to reassure all our clients that Francesco Group salons are still maintaining our high standards of cleanliness through this developing situation with Coronavirus. We have also taken additional steps to ensure the highest levels of hygiene in the salons at all times, for the protection and continued health and wellbeing of all of our clients and staff.
Hand wash and sanitiser are available throughout the salon; please use when entering the salon and throughout your appointment.
All salon equipment is sanitized after every use.
When using the bathroom, please use the antibacterial soap provided to wash your hands in line with the Government’s guidelines.
We have also replaced the hand towels in the bathroom with disposable hand towels; please dispose of these in the bin provided after use.
Refreshments will be offered while you enjoy your appointment to help you stay hydrated.
If you are feeling unwell before your appointment, please make our team aware of your symptoms before you visit the salon.
Update: 10.36, 16th March 2020
Statement from Francesco Group
Francesco Group would like to reassure clients that we are committed to adhering to Public Health England’s advice and protocols in all our salons, to help prevent the spread of this virus.
The well-being of our clients and staff is our absolute priority and you can be assured that we are taking all relevant disinfection precautions before, during and after each client visit to ensure protection.
We wish you all good health and thank you for continuing to place your trust in us.
For more information and guidance about Coronavirus, please visit www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response.