POSTED IN Salons ON 12 July, 2021
12 Jul Our Next Steps Together
OUR NEXT STEPSTogether
To All Our Valued Clients
After a challenging 16 months, we are now approaching the light at the end of the tunnel; many of us are excited to emerge from the restrictions that have dominated our lives for so long and many of us have feelings of apprehension as we navigate life in a world changed by a pandemic.
We wanted to take the time to answer any questions you may have about your salon visit once restrictions have been lifted.
How will my salon visit be affected by the lifting of restrictions?
At Francesco Group we believe it is essential that we continue to provide the highest standard of service that you are accustomed to and due to the close and personal nature of your hair appointment, we are maintaining all the Covid-19 health, hygiene and safety measures in our salons.
It is our duty of care to provide a comfortable and safe space for both you and our teams and we feel that the lifting of any of these measures in our salon would compromise that, which we are not prepared to do. Your health and wellbeing is our highest priority.Francesco Group is commited to working together to ensure the comfort of you and our teams. We will do everything we can do to ensure that every client and every team member feels safe and comfortable throughout every visit.
Do I need to wear a face mask at my hair appointment?
Yes please! Face masks will continue to be worn by our teams and we kindly request that all clients also continue to wear a face mask at their appointment. We understand there may be exceptional circumstances or you may be medically exempt , so please contact your local salon directly for more personalised guidance.
What cleaning measures will be in place in the salon?
Cleanliness is something we have always prided ourselves on and you can be completely reassured that this will continue to the highest standards.
We will ensure good airflow continues throughout our salons, that sections are as spaced out as possible and sanitised between every appointment and screens will be maintained around the salon and at the backwash, not only for your safety but for added privacy whilst you relax in the knowledge that we’re doing everything we can to protect you and our teams.
The Francesco Group experience isn’t just about a beautiful hair cut or colour, it’s many little things that go above and beyond your expectations and ensure you have a truly exceptional visit.
We look forward to welcoming you again very soon.
Yours Faithfully, FG x