Login   |  SIGN OUT  
SIGN IN or CREATE a My FG Account  


Hair Awards 2017 Finalists     LOreal Colour Trophy Finalists   British Hairdressing Awards Finalists




TOP

Terms & Conditions



Francesco Group Website T’s & C’s


1 – Introduction

Please read these terms of sale carefully. You will be asked to expressly agree to these terms of sale before you place an order for products from our website.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 – Interpretation

In these terms of sale, “we” means Francesco Group (and “us” and “our” will be construed accordingly); and “you” means our customer or potential customer for products (and “your” will be construed accordingly).

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3 – Order process

The advertising of products on our website constitutes an “invitation to treat”; and your order for products constitutes a contractual offer.  No contract will come into force between you and us unless and until we accept your order in accordance with the procedure detailed below.


In order to enter into a contract to purchase products from us, you will need to take the following steps:

(i) You must add the products you wish to purchase to your shopping cart, and then proceed to the checkout;

(ii) If you are a new customer, you must then either create an account with us and log in or proceed to check out; if you are an existing customer, you must enter your login details;

(iii) Once you are logged in, you must select your preferred method of delivery and confirm your order and your consent to these terms of sale;
(iv) You will be transferred to the SagePay website, and SagePay will handle your payment;

(v) We will then send you an initial acknowledgment;

(vi) Once we have checked whether we are able to meet your order, we will either send you an order confirmation (at which point your order will become a binding contract) or we will confirm by email that we are unable to meet your order.


We will not file a copy of these terms of sale specifically in relation to your order.  We may update the version of these terms of sale on the website from time to time, and we do not guarantee that the version you have agreed to will remain accessible.  We therefore recommend that you download, print and retain a copy of these terms of sale for your records.


The only language in which we provide these terms of sale is English.


Before you place your order, you will have the opportunity of identifying whether you have made any input errors by viewing your shopping bag.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4 – The Products

Hair care, styling, electrical and associated accessories

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5 – Price and Payment
Prices for products are quoted on our website.  The website contains a large number of products and it is always possible that some of the prices on the website may be incorrect.  We will verify prices as part of our sale procedures so that a product’s correct price will be stated when you pay for the product.


In addition to the price of the products, you will have to pay a delivery charge, which will be as stated when you pay for the product.


Payment must be made upon the submission of your order.  We may withhold the products and/or cancel the contract between us if the price is not received from you in full in cleared funds.


The prices on the website include all value added taxes (where applicable).


The prices displayed on the website are web exclusive and may vary from in-salon prices.


Payment for all products must be made by Debit or Credit card via SagePay.


Prices for products are liable to change at any time, but changes will not affect contracts.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 – Your Warranties

You warrant to us that:


(a)  You are legally capable of entering into binding contracts, and you have full authority, power and capacity to agree to these terms of sale;


(b)  The information provided in your order is accurate and complete;


(c)  You will be able to accept delivery of the products;


(d)  You are resident in England or Wales.


(e)  You are at least 18 years of age.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7 – Delivery Policy

We will arrange for the products to be delivered to the address for delivery indicated in your order.


We will use reasonable endeavours to deliver products on or before the date for delivery set out in our order confirmation.  However, we cannot guarantee delivery by the relevant date.  We do however guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within 30 days of the later of receipt of payment and the date of our order confirmation.


We will only deliver products within England and Wales.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8 – Risk and Ownership

The products will be at your risk from the time of delivery.  Ownership of the products will only pass to you upon the later of:


(a)  Delivery of the products; and


(b)  Receipt by us of full payment of all sums due in respect of the products (including delivery charges).


We will be entitled to recover payment for the products even where ownership has not passed to you.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9 – “Cooling off” Period

You may cancel a contract to purchase a product or products at any time within 7 working days after the day you received the relevant products or products (subject to the limitations set out below).


You will not have any such right insofar as a contract relates to: (i) the supply of any products which constitute audio or video recordings or computer software which have been unsealed by you; (ii) the supply of products the price of which is dependent upon fluctuations in financial markets which we cannot control; (iii) the supply of newspapers, periodicals or magazines; (iv) the supply of goods made to your specifications or clearly personalised; or (v) the supply of goods which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly.


If you cancel a contract on this basis, you must inform us in writing and return the products to us immediately, in the same condition in which you received them.  Products returned by you within the 7 working day period referred to above will be refunded in full (including the cost of sending the products to you).  However, you will be responsible for paying the cost of returning the product to us.


If you cancel a contract on this basis and you do not return to the products to us, we may recover the products and charge you for the costs we incur in doing so.  Similarly, if you return the products at our expense, we may pass that expense on to you.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

10 – Statutory Rights

Nothing in these terms of sale affects your statutory rights (including your right to receive a refund in respect of any defective product we sell to you).

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

11 – Refunds

If you cancel a contract and are entitled to a refund, we will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will process the refund due to you as soon as possible and, in any event, within 30 days of the day we received your valid notice of cancellation.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

12 – Limitations of Liability

Nothing in these terms of sale will limit or exclude your or our liability for: (i) death or personal injury caused by negligence; (ii) for fraud or fraudulent misrepresentation; or (iii) for any matter for which it would be illegal for to limit or exclude, or attempt to limit or exclude, liability.


Subject to this, the products we sell are intended for personal use only and we will not be liable for any business losses (including without limitation loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data or waste of management or office time).

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

13 – General Terms

Images of products on our website are for illustrative purposes; actual products may differ from such images.


We will treat all your personal information that we collect in connection with your order in accordance with the terms of our privacy policy; use of our website will be subject to our website terms of use.


Contracts under these terms of sale may only be varied by an instrument in writing signed by both you and us.  We may revise these terms of sale from time-to-time, but such revisions will not affect the terms of any contracts which we have entered into with you.


If any provision of these terms of sale is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and such invalid or unenforceable provisions or portion thereof will be deemed omitted.


No waiver of any provision of these terms of sale, whether by conduct or otherwise, in any one or more instances, will be deemed to be, or be construed as, a further or continuing waiver of that provision or any other provision of these terms of sale.


You may not assign, charge, sub-contract or otherwise transfer any of your rights or obligations arising under these terms of sale.   Any attempt by you to do so will be null and void.  We may assign, charge, sub-contract or otherwise transfer any of our rights or obligations arising under these terms of sale, at any time – providing such action does not serve to reduce the guarantees benefiting you under these terms of sale.


Each contract under these terms of sale is made for the benefit of the parties to it and is not intended to benefit, or be enforceable by, any other person. The right of the parties to terminate, rescind, or agree any amendment, variation, waiver or settlement under such contracts is not subject to the consent of any person who is not a party to the relevant contract.


Subject to the first paragraph of Section : these terms of sale contain the entire agreement and understanding of the parties in relation to the purchase of products from our website, and supersede all previous agreements and understandings between the parties in relation to the purchase of products from our website; and each party acknowledges that no representations not expressly contained in these terms of sale have been made by or on behalf of the other party in relation to the purchase of products from our website.


These terms of sale will be governed by and construed in accordance with English law, and the courts of England and Wales will have non-exclusive jurisdiction to adjudicate any dispute arising under or in relation to these terms of sale.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

14 – About Us

Our full name is Francesco Group (Holdings) Ltd.


Our registered office is Francesco Group House, 1 The Green, Stafford ST17 4BH and our principal trading address is Francesco Group House, 1 The Green, Stafford ST17 4BH.


Our company registration number is number 1404974.


Our email address is eshop@francescogroup.co.uk


Our VAT number is 318964426.










Course Booking T’s & C’s


1 – Course Times


1.1 – Academy courses run from 9:00am – 5.00pm with half an hour break. Candidates are advised to arrive 15 minutes prior to the course start time. Course times may be subject to change at the discretion of the Academy / Venue Manager without prior notice.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 – Course Fees


2.1 – The full course fee should be paid on booking. Payments can be made via phone by debit/credit cards or via the Francesco Group online shop.


2.2 – Course fees are non-refundable but may be credited against a future course, depending on circumstances.


2.3 – All fees quoted include VAT.


2.4 – In the event of a delegate failing to attend the confirmed course or complete the course for any reason, no refunds or transfer to future courses will be authorised.


2.5 – Fees are not refundable if the course is interrupted or cancelled through an act of God or terrorism.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3 – General


3.1 – Although sickness is unavoidable at times, adequate notice is required to ensure client inconvenience is limited. Candidates unable to attend through sickness should call the relevant Academy / Venue no later than 9.00am. If the situation allows, prior notice of non-attendance would be appreciated.


3.2 – The Academies will provide non-professional models wherever possible but candidates are advised that in the event of model shortages, head blocks may be introduced into the course content. Candidates should be aware that it may be suggested to also practice on one another.


3.3 – Candidates are asked to comply with Francesco Group’s house colours of black, white or grey in suitable smart work clothes. Please note that no denim or open toe shoes are to be worn.


3.4 – Candidates are required to have their full personal hairdressing kit with them at all times.


3.5 – Lockers are provided at the Academies for candidates. All valuables must be locked away during the course duration. Francesco Group accepts no responsibility for loss of or damage to any valuables.


3.6 – Candidates are allocated their own social area within the Academies and must adhere to the rules relating to the caretaking of this area. The area should be left clean and tidy at all times.


3.7 – Please note that smoking is not permitted in any Training Venue, but there are designated smoking areas available.


3.8 – No controlled drugs, unless prescribed, or alcoholic beverages are allowed on the premises. Any candidates violating this rule will be expelled without any refund of fees.


3.9 – In the event that a candidate is dissatisfied with the training they have received at one of our Training Venues, they must submit any such complaint to Francesco Group Head Office, 1 The Green, Stafford, ST17 4BH in writing within 48 hours.


3.10 – Francesco Group reserves the right to change course times and / or venue 4 weeks prior to commencement. In the event that a course time and / or venue is changed, candidates will be given as much notice as possible.










Disclaimer


1 – Introduction


This disclaimer governs your use of our website; by using our website, you accept this disclaimer in full.  If you disagree with any part of this disclaimer, you must not use our website.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

2 – Intellectual Property Rights


Unless otherwise stated, we or our licensors own the intellectual property rights in the website and material on the website.  Subject to the licence below, all these intellectual property rights are reserved.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

3 – Licence to use website


You may view, download for caching purposes only, and print pages  from the website for your own personal use, subject to the restrictions below.


You must not:


(a)  Republish material from this website (including republication on another website);
(b)  Sell, rent or otherwise sub-license material from the website;
(c)  Show any material from the website in public;
(d)  Reproduce, duplicate, copy or otherwise exploit material on our website for a commercial purpose;
(e)    edit or otherwise modify any material on the website;
(f)    redistribute material from this website except for content specifically and expressly made available for redistribution, such as our newsletter.


Where content is specifically made available for redistribution, it may only be redistributed within your business.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

4 – Limitations of Warranties and Liability


Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on the website is kept up-to-date.


To the maximum extent permitted by applicable law we exclude all representations, warranties and conditions relating to this website and the use of this website (including, without limitation, any warranties implied by law of satisfactory quality, fitness for purpose and/or the use of reasonable care and skill).


Nothing in this disclaimer (or elsewhere on our website) will exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.


Subject to this, our liability to you in relation to the use of our website or under or in connection with this disclaimer, whether in contract, tort (including negligence) or otherwise, will be limited as follows:


(a)  To the extent that the website and the information and services on the website are provided free-of-charge, we will not be liable for any loss or damage of any nature;


(b)  We will not be liable for any consequential, indirect or special loss or damage;
(c)  We will not be liable for any loss of profit, income, revenue, anticipated savings, contracts, business, goodwill, reputation, data, or information.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

5 – Variation

We may revise these terms of use from time-to-time.  Revised terms of use will apply to the use of our website from the date of the publication of the revised terms of use on our website.  Please check this page regularly to ensure you are familiar with the current version.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

6 – Entire agreement


This disclaimer, together with our privacy policy, constitutes the entire agreement between you and us in relation to your use of our website, and supersedes all previous agreements in respect of your use of this website.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

7 – Law and Jurisdiction


This disclaimer will be governed by and construed in accordance with English law, and any disputes relating to this disclaimer will be subject to the non-exclusive jurisdiction of the courts of England and Wales.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

8 – Registrations and Authorisations


Our VAT number is 318964426.

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

9 – Our Details


The full name of our company is Francesco Group (Holdings) Ltd.


We are registered in England & Wales under registration number 1404975.


Our registered address is Francesco Group House, 1 The Green, Stafford ST17 4BH.


You can contact us by email to bendellicompagni@francescogroup.co.uk.









    Winners & Finalists    

Simple Share Buttons